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Shipping and Delivery policy

We use trackable and reliable USPS Express Mail We use trackable and reliable USPS Express Mail for USA customers
  • Worldwide Shipping & Delivery

    Worldwide delivery times

    Delivery time will vary depending on your address and postal service load at the time.

    We use express tracked delivery for every order, regardless of your location and have teamed up with leading shipment tracking company Aftership to automate your shipment notifications.

    We proactively monitor all customers shipments via our centralised Aftership shipment center.

    You now have your own shipping tracking portal at World Trust Pharmacy tracking portal

    The standard time for delivery to customers is between 7 and 10 business days. Some customers have reported receiving orders in 5-6 business days while for others (very few) it has taken up to 20 business days.

    To be safe, it is advisable to order 21 days in advance of needing to take them.

    Shipping charges

    All orders over $149 will be shipped to you free of charge. All other orders will be shipped at the competitive price of $20 regardless of your worldwide location or order quantities.

    Delivery guarantee

    Yes. If your item is not delivered to you within 28 days of you receiving your shipment tracking email, we will resend it at our own expense. Please see our Delivery Guarantee policy for further information.

    Signing for your delivery

    Since all our parcels are shipped by registered mail it requires a valid signature on delivery. If the receiver is not at home, the postman will usually leave a notice at the door asking the receiver to contact the local post office for pickup.

    Overseas delivery

    We can normally deliver to any worldwide address.

    Note: Due to Canadian legislation we cannot ship medication to Canada. If you are from Canada please get in touch detailing what medication you require and we will try and help.

    Missed delivery

    If you missed your delivery and you have not been able to pick up the delivery from your local post office, once the post office sends the parcel back to us, shipping charges will be applicable to resend the parcel back to you.

    Tracking your delivery

    You now have our own shipping tracking portal where you can check the status of your delivery - see below for more info.

    To provide you with confidence in your shipment and to help you track the exact delivery status of your order, we provide you with the industries best order tracking functionality including

  • Tracking online
  • Tracking via email
  • Tracking on the Go


Tracking online

You now have your own shipping tracking portal at World Trust Pharmacy tracking portal

You can enter your tracking number here to see the latest update on your delivery:

world trust pharmacy shipping center

 

Tracking via email

Automatic shipping status mails - As soon as your order is shipped you will receive an automatic email with your tracking number. You will automatically then receive progress update emails including in-transit, failed delivery and delivery statuses.

An example of a actual World Trust Pharmacy order tracking code is Tracking Number: EP168205274IN. You can click on this tracking number to see its delivery history and status.

This then gives you the ability to monitor the exact status and location of your order from your phone/tablet or laptop.

We will even send you an order tracking status update to keep you informed of your order status.

An example successful delivery email with details blanked out is show below:

Example email showing the status of a successful World Trust Pharmacy medication order

USPS Email tracking detail

Tracking on the Go via a cellphone

You can track your packages using USPS Text Tracking™ by texting your tracking number to

28777 (2USPS™)

or selecting the Text Update option on our USPS Tracking® site. Standard Message and Data Rates may apply. For more information, please visit https://www.usps.com/text-tracking/welcome.htm

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