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Customer Service

Shipping and delivery

Privacy and site security

Refunds and returns


Frequently asked questions

  • Privacy & site security

    Our privacy policy can be found here
    Our anti-spam policy can be found here

    Site Security

    You can trust our security. You can be confident that your payments, personal information and orders are 100% fully secure as our whole site is secured using Comodo SSL/https and uses the latest e-commerce security methods. We also use leading Americas merchant banks and industry leading providers of Credit Card payment processing and Automated Clearing House (ACH) to secure all payments.

    You can trust our credentials. We have all the relevant pharmacy accreditations to ensure you can shop with confidence, including the relevant government export licenses.

  • Ordering

    Order process

    For further information on how to order your medications from our site, please click here.

    How we process your order

    To see all the steps involved once we have received your order, please click here

    Order cancellation

    You can cancel your order at any time, even after its been shipped. We refund regardless of if your order has shipped or not. Please see our Refunds and Returns policy for more information.

    If you need to cancel an order, please email us immediately via our Contact Us page.

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