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How can we help?

Contact us

Please do not hesitate to contact us at any time.

Our friendly USA and UK customer service teams are on hand to help you answer any questions you may have - no matter how big or small!


Frequently Asked Questions

To save you time, have you checked out our Frequently Asked Questions page? It contains answers to our customers most common questions regarding everything from payments, delivery, how to order and generic drug information.

Hours of Operation

Unlike most pharmacies, we are available 7 days a week, 365 days a year

Drop us a line

Drop us an email

Send Your Prescriptions to

Live Chat and Help request from any page

In the bottom right hand corner of every page you will either see a Live Chat icon (when we are available) or a Help request icon (when we are not available)

Phone and Fax Number:


Expected response times:

Email - Voicemail - Fax : 1 working day
Post :                                   2 working days

We aim to respond to all your customer service enquiries within 1 working day, however this may not always be possible due to National or Civic holidays.

Fax confirmation
Please note that we do not automatically confirm receipt of incoming faxes. If you need to check we have received your fax, please allow 1 working day before calling to ensure the fax has been received and entered into our system.

Checkout our Twitter page for all the latest prescription and generic drug related news

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